Technician replacing kitchen filter cartridges on a maintenance visit
SERVICE PLAN

Annual maintenance contract

A visit every 3 months for one yearly fee. We come on schedule, inspect, clean and adjust, and replace cartridges when needed — cartridge cost as agreed. We track the schedule, not you.

A visit every 3 months4 visits a yearOne yearly fee

What the visit includes

01

Joints and pressure checked

We check every joint under pressure, from supply to tap, before a small leak becomes a problem.

02

System cleaned and adjusted

We clean housings and brackets and adjust valves and pressure so the system runs as it did on day one.

03

Cartridges changed as technically needed

We bring the cartridges and replace them when they actually need it — cartridge cost is as agreed, not included in the contract fee.

04

Water quality measured and recorded

We take a TDS reading at your tap and write it down for you, every visit.

The contract fee covers the visits and the labour of checking and replacing — the cartridges themselves are priced as agreed.

A visit every 3 months = 4 visits a year

Visit 1Month 3
Visit 2Month 6
Visit 3Month 9
Visit 4Month 12

We track the schedule and message you before each visit — nothing for you to remember.

What do cartridges cost?

Cartridge prices move with every shipment, so we do not publish a number that is stale within weeks. We confirm it before any commitment — or it sits inside the maintenance contract at one fixed fee for the year. The stages and replacement intervals for each system are published here:

The contract text — as you sign it

These are the actual clauses from the contract you sign with us — published as they are, unedited.

Maintenance contract terms
The maintenance contract covers the scheduled periodic visits to inspect, clean, and adjust the water purification system, and to replace cartridges/filters as technically needed during the visit. Spare-part costs are not included unless stated otherwise in writing. The contract does not cover faults caused by misuse, tampering, or unsuitable water pressure. Emergency visits outside the schedule are arranged subject to availability. The contract fee is paid in full upon signing and is non-refundable after the first visit is performed.
Warranty terms
Warranty covers product or installation defects during the warranty period. Warranty is void if the customer replaces cartridges/filters by themselves or through another company. Warranty does not cover misuse, breakage, tampering with the installation, unsuitable water pressure, or external conditions not related to the original installation.
Instalment payment clause
The customer agrees to pay installments on the agreed due dates. In case of delay, the seller may send reminders via WhatsApp or phone call. If the delay continues, the seller may pause any additional or non-urgent maintenance services until the overdue amount is settled.
SERVICE PLAN

A visit every 3 months — and we remember the date

Message us on WhatsApp — we tell you the contract fee for your system and book the first visit.

Ask about the contract